New Look

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( 8 reviews )

Fashion, Women's Clothing, Shoe Stores

Open 09:00 AM - 05:30 PM See Hours

Crowngate Shopping Centre, Friary Walk, Worcester WR1 3LE, United Kingdom +44 1905-282-42

New Look (Worcester) is a renowned brand that has established itself as a leading fashion retailer for both men and women. With a commitment to offering trendy and affordable clothing, New Look has become a go-to destination for fashion enthusiasts. The store's prime location in Worcester provides easy accessibility for customers from all walks of life. New Look prides itself on its extensive collection, which includes a wide range of clothing, accessories, and footwear to suit every style and occasion. The brand's dedicated team ensures that customers receive the highest level of service and assistance while shopping, making every visit a delightful experience. With a focus on constantly evolving fashion trends and customer preferences, New Look (Worcester) continues to be a trusted name in the industry. Celebrated for its quality, affordability, and fashion-forward designs, New Look is the ultimate destination for all your fashion needs.

Reviews

4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Lexie vela

March 22, 2024

I am very disappointed, there was clearly not enough staff in. Poor service on the shop floor, if anyone was there, they was no one helping at all, the changing rooms had no one there, the store was a mess and the two on the till were so slow, I was 4th in the que and was waiting 15 minutes, by the time I left there was a qué nearly out the door

James leblanc

March 22, 2024

Unfortunately the whole shop looked a bit like a jumble sale. It was ok but not sure I'd go back in.

Matthew pace

March 22, 2024

Complaint - poor customer service New Look Worcester . Visited the store today to purchase a hand bag near to closing time. At the till point we noticed the 10% deal if we downloaded the app. My 13 year old was keen to this as she was using Xmas money. What was not acceptable behaviour was the tutting sighing and petulant and unprofessional behaviour from assistant. Due to the comment that “it was minute after closing time” we walked away from the sale. Very negative shopping experience especially as I normally shop online. As a business owner, it made me realise the difference between a person employed and a sole trader who would go that extra mile.. the assistant overlooked she was standing in the company’s premises and wearing the company badge. What was worse she was old enough to know better!! Improve your service please. Customers vote with their feet 👣👣

Michael fisher

March 22, 2024

Had a great shopping experience today, the store is very clean with sanitizer around the store. The staff are friendly and very helpful. Both my daughter and myself bought clothes today. New look are true sizes and great quality clothes and earrings too. We left very happy and will use the store again as we were buying online through the last year.

Andrew tromba

March 22, 2024

Awful customer service. Massive queue and the branch manager was telling her staff that she needed to get home on time and that the store needed to be tidy before they all left. A very long wait to purchase goods and only one person on the till. Taking money from customers and giving good customer service should be a priority for the business, tidy the store afterwards!

Matthew white

March 22, 2024

Tend to buy online so I noticed no plus size dept in store, teen and regular sizing only. Hence 1 star down! Still a good range of clothes, bags n jewelry tho!

Duane “drc2 retired”

March 22, 2024

Great for a wide range of styles had a sale on so even better value for money.

Brenda reed

March 22, 2024

It wasnt a good experience, there was a long queue which is understandable at this time of year .There was a senior member of staff directing the poor girls on the tills in a loud manner about an offer on the New Look app they should be promoting. Not professional and i felt for the staff on duty.